Ergonomics of telematics in transport: needs and requirements of elderly travellers


Type de document
Résumé / Abstract
The society of tomorrow will have to fit to the needs and the requirements of elderly population mobility. Telematics in transport is a developping area in various countries, offering opportunities for the traveller of the public, private and multimodal transport to improve many aspects of the trip. These systems give information about navigation (search of the best itinerary), about traffic disturbances and itineraries of substitution, car parks and diversified services,...they also allow trip organisation (departure time, choice of criteria,...), timetables for specific buses,... And comparison between several transport solutions. One of the question is to identify how implementation of this information technology can create new difficulties for elderly travellers, and, on the other hand, how it could be used to compensate identified deficiencies of this population and to support them in their mobility. So, informative, aid and co-operative telematic systems should be adapted in their conception to the elderly population specificities, considering that any improvement in terms of usability for this group of users is usually beneficial also for the rest of the population (easy perception of the information, simplified dialogue, clear intelligibility of the messages,...) This paper describes main criteria to take into account in order to design these systems to be adapted to the elderly needs and requirements.

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