Public transport information: Towards the information society
Type de document
COMMUNICATION AVEC ACTES INTERNATIONAL (ACTI)
Résumé / Abstract
Starting from the discrepancy between the assessment of information in French public transport systems and customer-users expectations, this article will demonstrate that new information and communication technologies (NITCS) can contribute to fill in specific gaps. Some potential areas for technological research will be explored. NITCS as such cannot solve all of the complexities of passenger information; hence some prerequisites will become necessary, such as exchanges between all the parties involved in transportation and quality processing of the information chain and standardisation.